Troubleshooting
Clear the browser cache
Web based apps are wonderful objects, you can use them everywhere from a large variety of devices and operating systems but, alas, they also have some drawbacks. If you experience strange behaviors from the app, those may be caused by a browser cache problem. Clearing your browser cache can solve the problems. Please refer to these guides for clearing the cache of your browser:
- Google Chrome
- other browsers: please use Google Chrome to use the My AR Studio Editor. Other browsers will be supported soon.