Troubleshooting

Clear the browser cache

Web based apps are wonderful objects, you can use them everywhere from a large variety of devices and operating systems but, alas, they also have some drawbacks. If you experience strange behaviors from the app, those may be caused by a browser cache problem. Clearing your browser cache can solve the problems. Please refer to these guides for clearing the cache of your browser:

  • Google Chrome
  • other browsers: please use Google Chrome to use the My AR Studio Editor. Other browsers will be supported soon.

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